Next-Generation AI for Chemistry
Privacy Policy | Abkarino Data Protection & User Privacy
This section explains how personal information is collected, used, stored, and protected when using the services.
1. Information We Collect
We may collect personal information and technical data when users visit our website, create an account, complete forms, contact our support team, make payments, upload content, or interact with any of our digital services.
The information we collect may include, but is not limited to, full name, email address, phone number, billing information, payment-related details, account credentials, company information, uploaded files, messages, requests, and any other information users voluntarily provide through the platform.
We may also collect technical and usage-related data automatically. This may include IP address, browser type, device type, operating system, pages visited, time spent on the website, referring URLs, location data based on IP address, login activity, and general interaction with our services. This information helps us understand how users access and use our platform.
2. How We Use Personal Information
We use personal information to operate, manage, improve, and secure our website and services. This includes creating and maintaining user accounts, providing access to requested features, processing transactions, managing subscriptions, responding to inquiries, offering customer support, and delivering important service-related communications.
We may also use collected information to improve website performance, analyze usage trends, personalize the user experience, troubleshoot technical issues, prevent fraud, detect unauthorized access, and ensure compliance with applicable laws, regulations, and internal policies.
In some cases, we may use contact details to send important notices, such as updates to terms, service changes, security alerts, billing notifications, or administrative messages. Where required by law, marketing communications will only be sent with appropriate consent, and users may have the option to unsubscribe.
3. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar tracking technologies to improve functionality and understand user behavior. Cookies may help remember user preferences, maintain login sessions, enhance security, analyze website traffic, measure engagement, and improve the overall browsing experience.
Users can usually manage or disable cookies through their browser settings. However, disabling certain cookies may affect website functionality, login sessions, or access to some features. Some tracking technologies may also be managed through third-party tools or consent preferences, where available.
4. Data Sharing and Disclosure
We do not sell personal information. However, we may share information with trusted third-party service providers when necessary to operate, maintain, protect, or improve our services.
These third parties may include hosting providers, payment processors, analytics providers, email service providers, customer support tools, security vendors, and other technical or operational partners. Such providers are only permitted to access personal information as needed to perform services on our behalf.
We may also disclose personal information if required by law, court order, legal process, regulatory request, or government authority. Additionally, information may be disclosed when necessary to protect our rights, enforce our terms, prevent fraud, investigate security incidents, protect users, or maintain business operations.
5. Data Retention and Security
We retain personal information only for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, enforce agreements, maintain business records, and support security requirements.
We apply reasonable technical and organizational safeguards designed to protect personal data from unauthorized access, loss, misuse, alteration, disclosure, or destruction. These measures may include access controls, encryption, monitoring, secure hosting, and internal security procedures.
Although we take reasonable steps to protect user information, no online platform, transmission method, or storage system can be guaranteed to be completely secure. Users are encouraged to protect their account credentials and notify us immediately of any suspected unauthorized access.
6. User Rights
Depending on applicable laws, users may have certain rights regarding their personal information. These rights may include the ability to request access to their data, correct inaccurate information, update account details, delete personal data, request a copy of stored information, object to certain processing activities, or restrict how their data is used.
Users may submit privacy-related requests through the contact methods provided on our website. We may need to verify the user’s identity before processing certain requests. We will respond to valid requests within a reasonable timeframe and in accordance with applicable legal requirements.